Offline update for the Pixavi Phone


If you have been provided a software update file, this can be installed in two different ways. Either the file is pushed from an applicable MDM to the device, or by transferring the file from a PC via USB.


1. Update Pixavi Phone by pushing a software update file from SOTI


If you MDM is able to push software update files to the device, then the the appropriate update file can be installed in:
/sdcard/Download/offline_update.zip


Reboot the device, and the ZIP payload is applied, assuming matching builds.


Please note that an appropriate update means either a delta from the current build. Make sure to push the file appropriate for the device.



2. Update Pixavi Phone software from recovery mode


If you have been provided a software update file, this can be installed by first putting the phone in recovery mode. Before attempting to do this, the ADB software tool must be installed on the PC. You can find the tool in the Downloads section here.


Boot to recovery mode


There are two ways you can put the phone in recovery mode:

1. Use the adb command

  1. Enable ADB on the device
  2. Connect the device to your PC with a USB cable.
  3. Open the Windows command line interface: Click the Start menu, type "cmd," and press enter.
  4. In the terminal, type:
    adb reboot recovery
    and press enter.


2. Use the phone buttons

  1. Power off the phone
  2. Power on, while pressing the volume down button.
  3. The phone will now boot to fastboot mode. Use the volume buttons to toggle the menu to Recovery mode
  4. Press the power button.


After both these methods, you will see an Android icon and a line saying No command. Simultaneously press the volume up the power button, and the device will proceed to recovery mode.



Apply the update


  1. Use the volume buttons to select Apply update from ADB, then press the power button
  2. In the command line interace, type
    adb sideload <update filename>
    Instead of typing the file name with path, you can click and drag the file to the terminal after entering adb sideload